VP Gibran Offers New Public Complaint Service, Here's to Know

Jakarta, VIVA – Indonesian Vice President Gibran Rakabuming Raka has offered a service that allows public to give reports on a variety of issues.

The 37-year-old announced the program, called Lapor Mas Wapres (report to the vice president) on his social media pages on Sunday (Nov 10), saying the complaint desk would be accessible to the public from 8 a.m. to 2 p.m from Monday to Friday.

He stated that people could file their complaints online, whether through the instant messaging app, WhatsApp or through a website.

As known, In its first day of operation, the complaint desk received 55 complaints from people who visited the Vice Presidential Palace in Central Jakarta, said a deputy at the Vice Presidential Secretariat, Sapto Harjono.

“Last time, we saw 47 people and there were still about 5 people at the registration desk. There may be around 55 people,” Sapto told reporters at the Vice Presidential Palace, Central Jakarta on Monday.

Harjono said that Gibran would personally check the complaints on a daily basis through a recapituation prepared by the secretariat.